FAQ

If you have a requirement for a large quantity, printed, embossed, foiled or die-cut to special shapes, then please contact us and we will provide a special quotation to you.

All our Absorbent Boards are FSC accredited. If you require Tester Blotters on Recycled Absorbent Boards, then please contact us.

If you are registered for VAT, based within the EU but outside of the UK, your order is not liable for VAT. We have made this easy for you. All you need to do is key in your VAT number at the specified place on the checkout page and your order will be processed without any charge for VAT.

All orders are packed in suitable appropriate packaging to ensure protection during delivery. We use Bubble Wrap Envelopes, Twin-Ply Corrugated Boxes and Shredded Paper.

We ship worldwide free of charge and aim to despatch within 48hrs/72hrs of receipt of your order. If you require an urgent delivery please contact us and we will let you know the options and any additional costs.

We use Sage Pay to process our on-line payments who process over 4 billion payments securely on line each year. All Sage Pay transactions are encrypted to the highest global standards. Payment systems are monitored and audited regularly by a world leading Qualified Security Assessors (QSA), so you can be confident that Sage Pay services are completely secure.

We offer a wide range of payment options but if your preferred payment option is not there please get in touch and we will do our best to make it available for you if at all possible.

You have the right to change your mind for whatever reason and return your goods to us within 14 days of receiving them subject to you satisfying the Terms and Conditions laid out in our returns policy stated at the bottom of our invoice.

If you need to get in touch with us, then please email us at: info@scentblotterstrips.com or telephone on: +44 (0)1904 890532

You can leave feedback on our Facebook page https://www.facebook.com/testerstrips